GROW WITH US - We are looking for you to join our team at the Heeslingen site as

Here's what you can expect

• Contact person in IT support: First point of contact for problems, enquiries and change requests from employees relating to IT
• Take over first-level support: Receive, classify and process fault reports and service requests via a central IT ticket system
• Collaboration in the support process: Close coordination with second-level support to find sustainable solutions
• Hardware provision & configuration: Setup and provision of IT hardware such as thin clients, laptops, PCs or telephones

What you need to bring

• Training & qualification: Completed vocational training, preferably related to IT
• Professional experience & Expertise: Ideally initial professional experience in IT service desk or IT administration we are also happy to give lateral entrants and those returning to work a chance
• IT & language skills: Good knowledge of Microsoft Windows and Office products as well as basic knowledge of managing user accounts and groups in Microsoft Active Directory; business fluent in German
• Personal skills: Good technical understanding and service-orientated thinking and acting

What we offer you

• Your start at FRICKE: A structured induction programme with a dedicated contact person ensures a successful start. You will be warmly welcomed into the team and receive the support you need right from the start.Modern working environment: You can look forward to modern workplaces, digital tools and flat hierarchies. We communicate at eye level - we make decisions quickly and together.Stable foundation: 30 days' holiday, holiday and Christmas bonuses, capital-forming benefits and annual salary adjustments offer you a reliable basis and recognition of your performance.
• Flexibility with structure: With us, you benefit from flexible working hours within the framework of operational procedures. You also have the option of working remotely on a few days a month - in coordination with your team and the respective requirements.Promoting development: We offer you internal and external training and development opportunities to support your professional and personal development on an individual basis.
• Your well-being counts: A healthy working environment is a matter of course for us. This includes not only ergonomic workstations, a modern canteen and JobRad leasing, but above all a respectful, supportive working environment in which you can flourish.
• Experience more together: Whether it's unique employee events such as our company festival HEAT WAVE or joint sporting activities at the FRICKE Social Run: we live and breathe togetherness - because good cooperation starts with a strong community.

Then apply directly online or send us your application materials, including your last three transcripts, by mail. Since we want to streamline our processes and reduce CO2 and paper consumption, postal applications will not be returned but will be digitized and then disposed of in accordance with data protection regulations.

Learn more about our commitment to sustainability at WE ACT – and discover exciting insights into our work environment on our FRICKE Blog f.inside.

Location / Place of work

FRICKE Holding GmbH