Technical employee quality assurance (m/f/d) warranty management
Wilhelm Fricke SE - GRANIT PARTS
GRANIT as part of the FRICKE Group is one of Europe's leading wholesalers of spare parts for agricultural and construction machinery, gardening, municipal and forestry technology and commercial vehicles. We supply specialist dealers and workshops in Europe, the USA and Canada from our 95,000 m² central warehouse in Heeslingen, Lower Saxony.
GROW WITH US - We are looking for you to join our team at the Heeslingen site as
Here's what you can expect
- Technical inspection & evaluation: Professional analysis and evaluation of our customers' warranty claims
- Warranty claims & processing: Preparation of warranty claims and structured coordination of processing with our suppliers
- Supplier coordination & improvement measures: Coordination with suppliers to implement product-related optimisation measures in close cooperation with our product management
- Quality optimisation & further development: Participation in the continuous improvement of our product quality
- Interface work & collaboration: Close cooperation with internal departments for the continuous further development of our products and processes
What you need to bring
- Training & qualification: Completed technical training, e.g. as a motor vehicle or commercial vehicle mechatronics technician (m/f/d) or agricultural and construction machinery mechatronics technician (m/f/d)
- Professional experience & Expertise: Ideally initial experience in warranty, quality assurance, quality management or a related field
- IT & language skills: Confident use of MS Office and good written and spoken English
- Personal skills: Strong communication skills and enjoy working in an international team
What we offer you
- Your start at FRICKE: A structured induction programme with a dedicated contact person ensures a successful start. You will be warmly welcomed into the team and receive the support you need right from the start. Modern working environment: You can look forward to modern workplaces, digital tools and flat hierarchies. We communicate at eye level - we make decisions quickly and together. You will also benefit from flexible working hours within the framework of operational processes.Stable foundation: 30 days' holiday, holiday and Christmas bonuses, capital-forming benefits and annual salary adjustments offer you a reliable basis and recognition of your performance.
- Promoting development: We offer you internal and external training and further education opportunities to support your individual professional and personal development.
- Your well-being counts: A healthy working environment is a matter of course for us. This includes not only ergonomic workstations, a modern canteen and JobRad leasing, but above all a respectful, supportive working environment in which you can flourish.
- Experience more together: Whether it's unique employee events such as our company festival HEAT WAVE or joint sporting activities at the FRICKE Social Run: we live and breathe togetherness - because good cooperation starts with a strong community.
Then apply directly online or send us your application materials, including your last three transcripts, by mail. Since we want to streamline our processes and reduce CO2 and paper consumption, postal applications will not be returned but will be digitized and then disposed of in accordance with data protection regulations.
Learn more about our commitment to sustainability at WE ACT – and discover exciting insights into our work environment on our FRICKE Blog f.inside.
Location / Place of work
Wilhelm Fricke SE (GRANIT PARTS)
Zum Kreuzkamp 727404 Heeslingen